If for any reason you are not completely satisfied with your purchase and this will make us cry at night. We will give you a 14 day money back guarantee from the time you receive the goods. Please email us at hello@thefigr.com within that time if you are not satisfied with your purchase so that we can resolve any issues. If you change your mind on an item, it must meet the following conditions of being in a saleable condition and be unused/unopened with the packaging in perfect condition. 

We recommend that you return the product (and they will need to be returned) via Registered Post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore we advise you insure your parcel. FIGR will not be responsible for parcels lost or damaged in transit if you choose not to insure.

We understand that everyone is different, so if FIGR hasn’t settled well down there, please let us know hello@thefigr.com. We won’t be able to offer a full refund, however we are here to help you stay comfortable & lubed up. We will try our best to satisfy your needs. 

To organise a return (or to discuss your distaste of Scott Morrison), please shoot an email to us via hello@thefigr.com.